How to prevent your travel insurance claims from being rejected

Travel insurance claims may sometimes be rejected due to insufficient documentation. PHOTO: AFP
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SINGAPORE – When engineer Dave Peh, 30, retrieved his luggage from the baggage claim carousel at London’s Heathrow Airport in January, the last thing he expected to see was a giant dent in its side.

This is what he thought he had hedged against by purchasing travel insurance, especially since it was his first time taking the luggage for a spin.

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