Psychological resilience fundamental in the fight against scams

Deception and social engineering were behind most reported scams, with victims manipulated into transferring money directly in many of these cases.

The police’s half-year scam statistics for 2024 show a 16.3 per cent rise in cases, with losses amounting to at least $385.6 million. ST PHOTO: KELVIN CHNG
New: Gift this subscriber-only story to your friends and family

For more than a week, Mr Y lived in fear, crying alone in his bedroom, refusing to communicate with his family, as he believed he was under investigation for money laundering. He had lost $800,000 to a government official impersonation scam. I met Mr Y at a Meet-the-People Session.

Being an ex-civil servant and a law-abiding citizen all his life, he faithfully complied with the instructions from scammers, desperate to prove his innocence. Mr Y is one of more than 4,000 victims who lost monies through this scam type ever since the Singapore Police Force (SPF) started tracking scam numbers in 2016.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.